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Returns and Exchange



それ以降は、返品、交換等の対応ができない場合がございます。 次の場合は返品・交換はお受けできません。



In case inadequacies are found on the delivered product or if you receive the wrong item,
please contact us within one week from product arrival.
Note that returns and exchange may not be provided after this time.

Returns and exchanges are not provided in the following cases:
*More than 7 days have passed without any particular reason since product arrival.
*Scratch or damage has been caused by the customer.

We will pay shipping and handling fees for items returned due to product quality issues or shipping of wrong items.
Return for other items will be accepted by phone within one week from product arrival, based on the condition that the item has not been used.
When returning, please include the product's special case or pouch, instruction guides, and other items included with the product at delivery.
Fill in the enclosed return/exchange slip and send this together with the product.
Shipping and handling fees for return will be paid for by our company in case of product failures.
Fees for other returns due to customer reason will be the customer's responsibility.